Summary
Recent revelations that top restaurants withhold tips from waiting staff or use them to make up their basic wages will hardly come as a surprise to anyone who has had any kind of experience of the restaurant trade. We might hand a friendly, hardworking waitress her tip, but there is no guarantee - in fact, little likelihood - that she will benefit from it personally. At best, she will share it with other waiting staff - whatever level of service they gave; at worst, it will disappear altogether into the basic - and oh, how basic - wage fund.
National newspaper The Independent is currently spearheading a campaign to highlight the way in which restaurant- goers are duped into thinking that staff directly benefit from either a restaurant's service charge or personal tips. Top chefs Jamie Oliver, Gordon Ramsay, Hugh Fearnley-Whittingstall and restaurant groups Wagamama and Pizza Hut are among those giving their support. Their message is that service charges should directly reward those who give good service, and that personal tipping should be just that: personal.See the full content of this document
Extract
Here's a Tip; Pay Should Be Earned
Anyone who has ever done the job will know that waiting on tables is one of the most exhausting - often thankless - occupations. Wages are low, hours are long, and there isn't a great deal of appreciation around. ...
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